Are profiles available for Kodak media?
Profiles are available at http://www.encad.com/Support/RIP-Support/index.asp or thru the Profiles link in the Kodak Expertise section.

What should I do if the profile I need isn’t available?
Often times existing profiles in your RIP or on your printer will work adequately with Kodak media. For instance, Kodak Premium Photographic Satin Paper / 180g works well on HP printers using their Photo Imaging Gloss setting. So, try to find a comparable media setting and start from there.

How long will prints last using Kodak inkjet products?
Kodak provides durability information and Performance Guarantees for all of its’ wide format inkjet media on a variety of printers and inks. Check the Performance Guarantee section for a complete listing by printer or each media’s individual Technical Data Sheet for details.

How will I know if the laminate I use will work with Kodak media?
Kodak provides lamination information for each media. Check the individual Technical Data Sheet for compatibility information for your laminate type. Additionally, you can find several more lamination tips in the Laminating, Mounting, and Finishing KODAK Wide-Format Inkjet Media .

How can I be sure the media I choose will work with my printer and ink?
Kodak provides a compatibility chart which details the compatibility of all of our products with many printer and ink types. This compatibility chart is also available in hard copy format within the Kodak Media Brochure available from your reseller.

I have an Epson (or HP) printer. How can I easily find out what media you have available for my printer?
Kodak’s new Media Selector located within Kodak Expertise section can easily help you find the right media for your printer or any application. Additionally, within the Kodak Media home page, you can find a “Quick Switch Guide” for Encad, HP and Epson printers which give details on how our media performs in those printer types.

I have banding on my prints. Is it the media?
Probably not, assuming our compatibility chart shows that we have tested the particular media/printer/ink combination. Inkjet media is available in a wide variety of thicknesses and weights, all of which will transport differently through an inkjet printer. If your printer is not calibrated for a particular media, banding may be the result. Check your printers’ user manual for details on how to adjust transport and feeding for different types of media.

Banding can also be caused my misdirected or clogged nozzles. Running a cleaning cycle on your printer may remove any banding.

My prints take a long time to dry. What could the problem be?
First check our compatibility chart to make sure that the media is recommended for your printer and ink. If the media is recommended, it could be that the temperature and humidity in your work environment are outside are recommended operating range. Check the media’s Technical Data Sheet to be sure you are working in recommended conditions.

Can I use the same profile for Kodak Premium Glossy Photographic Paper /180g and Kodak Premium Glossy Photographic Paper /270g?
Yes. Several of Kodak’s inkjet medias can use the same profile, since they share the same inkjet coating layer. They are:
Kodak Premium Glossy Photographic Paper/ 270g
Kodak Premium Glossy Photographic Paper/ 180g
Kodak Premium Satin Photographic Paper/ 180g
Kodak Premium Matte Photographic Paper/ 180g
Kodak Premium White Film / 5mil

How can I produce the best backlit display?
Backlit displays, due to their demanding viewing conditions, require special attention. First, to get adequate densities, heavy ink lay-downs may be required. This will cause you to increase dry-times, and possibly to slow down the print speeds to avoid bleeding and pooling. Second, any print defects, such as banding, will be much more visible. You may have to increase resolution and print quality to ensure the best result.

Do you have any tips & tricks per each of your media categories??
Yes, check out the new Tips & Tricks section within the Kodak Expertise section for an entire list per each category.

Do you have any tips on finishing prints?
Yes. Check out our finishing guide, Laminating, Mounting, and Finishing KODAK Wide-Format Inkjet Media for details.

What’s the best way to get maximum durability from an inkjet print?
The best way to get maximum print life is to use a pigmented-based ink with a compatible media. Certain dye based inks and media combinations, such as Encad Qi Dye with Kodak Premium Photographic Papers, will provide excellent stability as well. However, media and inks are affected by other things besides exposure to light, including humidity, temperature and atmospheric contaminants such as ozone. Therefore, we always recommend that prints be laminated or displayed behind glass for maximum durability. For confidence and reliability, check the Performance Guarantee section for a complete listing of indoor and outdoor performances.

How can I assure I’m getting the best results from Kodak Media?
Kodak strives to provide the most complete and useful information on the performance of our wide format inkjet products. Each Technical Data Sheet provides a wealth of information on printing tips, lamination compatibility, durability and media specifications. They will answer most of your questions, so be sure to refer to them first if you have a question regarding your Kodak Wide Format Inkjet Media.

Are there any special disposal needs for Kodak Media?
There are no special disposal needs for Kodak media with the possible exception of Vinyl media. Some municipalities require the segregation and separate disposal of Vinyl containing materials, like Vinyl used as wiring insulation, Vinyl plastic covers, Vinyl as home packing materials, etc. Please dispose of this material in accordance with your local waste management requirements.

Do I need a Material Safety Data Sheet (MSDS) / Safety Data Sheet (SDS) for film, paper, or equipment?
Kodak photographic films, papers, and equipment do not require a Material Safety Data Sheet (MSDS) / Safety Data Sheet (SDS), which are only required for chemical products. Under normal conditions photographic films, papers, and equipment do not pose a physical hazard or health risk.