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Extended Warranty (US & Canada Only)
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Wide Format Inkjet Printer Support
Extended Warranty Service Information

Extended Warranty options are available for the Kodak 1000i Wide Format Printer and the Kodak 1200i Wide Format Printers for up to 3 years beyond the standard 12-month manufacturer's warranty - for a total of 4 years. The manufacturer's warranty is effective at the time of installation. If the customer allows their extended warranty to lapse at any time, the warranty cannot be reinstated. After 4 years, Kodak will provide service on a time and materials basis. Extended warranties are not available for used equipment or older printer models.

For Extended Warranty coverage information, please contact Kodak's Extended Warranty Registration at (800) 225-6325 ext. 62. Please have your printer serial number available when you call.

Benefits of a Kodak Extended Warranty Service:

  • Receive prompt Call Center phone assistance and problem resolution
  • Eliminate unplanned and unbudgeted “Time and Material” repair charges
  • Manage cash flow by budgeting for repair expenses
  • Increase printer uptime
  • Maximize production
  • Maintain the highest print quality
  • Minimize downtime and costly missed deadlines
  • Increase customer satisfaction

The Extended Warranty agreement is a fix and repair coverage plan identical to the original equipment warranty documented in the printer’s operation manual and covers all phone support, labor, travel time and required parts, (excludes software, RIPs, take-up & feed spindles, Nova-Primes, Easy-Primes and printer covers).

Transferability   Extended Warranty coverage remains in effect with the specified printer for the term of the coverage plan.
Price Changes   Prices are subject to change without notice.

Visit our web site at: www.kodak.com/go/wideformat
To place a service call: 877-362-2387